Laptop Responsibility - Frequently Asked Questions (FAQs)
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The following information is provided to assist parents/guardians and students in understanding the scope of responsibilities relating to the protection and security of both district-owned and personally-owned laptop and laptop computers. If you have any questions that aren't addressed below, please feel free to send your questions to Joe Kuzo (Director of Technology) at jkuzo@qcsd.org
 
 
What incidents (resulting in damage to the school laptop computer) are covered under the QCSD usage fee?
  • Hardware failures that may occur during normal use of the laptop (e.g. hard drive crash, keys coming off keyboard, power supply failures, etc.)
  • Theft of the laptop even when adequate security measures have been taken (theft claim must be supported by an official police report...false claims are subject to insurance fraud charges)

    Please note that the above examples assume that reasonable security and protection measures have been taken by the student to protect the district equipment.
 
What incidents (resulting in damage to the school laptop computer) are NOT COVERED under the QCSD insurance fee?
  • Damaged caused as a result of horseplay in the vicinity of the laptop
  • Damage caused by the spilling of liquid on the laptop
  • Damage caused by closing the LCD monitor on an object (e.g. pen, pencil, calculator, paper clip, etc.)
  • Damage caused by storing items in the carrying case other than an AC adapter and USB memory stick (e.g. pens, pencils, books, folders, calculators, etc.)
  • Damage caused by excessive heat (laptop must be stored in a climate controlled environment)
  • Theft of the laptop resulting from inadequate security precautions
  • Missing or lost laptop
Where can I find more information regarding the usage fee associated with borrowing a district laptop computer?
Please click here for more information regarding the district laptop usage fee.
What should I do if my laptop gets damaged or stolen at school or at home?
Please report any kind of damage to your teacher or to the building office as soon as possible. If your laptop is unsafe or unusable as a result of the damage, you will be able to borrow another district laptop until the necessary repairs are made to your assigned laptop. Students will be required to complete an “Incident Report Form” for each incident (forms may be obtained from the building office).
 
Failure to report damages will result in financial liability for the student. 
 
What should I do if my battery loses it’s charge during the school day?
It is very important to charge your laptop battery every night; however, you will be able to charge your battery in class when necessary. Please speak with your teacher directly if this need arises.
 
Am I required to take my laptop home every night?
Although there is no requirement to take your laptop home each night, you will find that most of your teachers will have assignments for you to complete at home that requires the use of a computer. You may certainly use your personal home computer to complete these assignments, but the district laptop that is assigned to you will have all of the necessary software already installed.
If I have any concerns about the proper functioning of my locker, who should I contact?
It is important that you contact the building office if you are having any problems with your locker (e.g. door will not close, lock isn't functioning properly, etc.). There will be times when you will need to store your laptop in your locker, so it is important that your locker is functioning properly. Our building custodians will make all locker repairs a high priority. Please note that it is extremely important that you do not share your locker combination with other students.
 
If I am on the free or reduced lunch program, am I required to pay the annual $35 fee for using a district 1:1 laptop computer?
Students who qualify for the free or reduced lunch program are not required to pay the annual fee. However, all students are responsible for the proper care and security of their laptops and are financially responsible for any damages not covered by the normal fee.
 
Where can I store my computer after school while I am participating in extracurricular activities?
Laptops may be stored in athletic locker rooms or other locations designated by building administration. It is highly recommended that students secure these lockers with their own locks to ensure security. If you have any questions regarding alternative options for storing your laptop during extracurricular activities, please contact your building office for advice.
 
Where can I store my computer during lunch or physical education periods?
Specific locations throughout the school building have been identified as secure storage locations during lunch and physical education periods. These locations range from individual classrooms to the physical education teachers' offices depending on the time of day and the availability of the particular locations. You will be given specific information by your teachers once you receive your laptop.
 


How will I know if my personal laptop will fit inside my locker?
Your locker should be able to accommodate a laptop computer (and carrying case) of typical size. Please refer to the dimensions below to ensure that your personally-owned device will fit properly in your locker:
  • Upper compartment: 12" wide, 13" deep, 8" high
  • Lower compartment: 5" wide, 13" deep, 50" high
 
If my personal laptop computer has hardware or software problems, will the school district be able to provide technical support?
The school district will only be able to provide technical support related to connecting to the district's wireless network. Instances of hardware or software problems will need to be addressed through your computer's warranty provider. School district personnel will not be able to perform service on personal devices as the work performed may void your existing warranty.
 
What software am I required to have installed on my personal laptop in order to be able to use it in school?
  • Updated operating system (Mac OSX, Windows 7/8/10
  • Updated antivirus
  • Web browser with recommended plug-ins 
What should I do if my personal laptop gets damaged or stolen in school?
Please report any kind of damage to your teacher or to the building office as soon as possible. If your personal laptop is unsafe or unusable as a result of the damage, you will be able to borrow another laptop until the necessary repairs are made to your own computer. Students will be required to complete an “Incident Report Form” for each incident (forms may be obtained from the building office). Liability for damages incurred to personally-owned equipment will be determined by the building administration. 
 
 
 
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